Testimonials
Communicated well, kept us updated. Great photos (5 stars)
Did a great job with advertisement.
S & A Tarplee
Caring and supportive (5 stars)
I had a great experience working with Melanie! She was incredibly supportive and patient, taking the time to understand my needs and guided me through the entire process. She made me feel comfortable and confident every step of the way. I highly recommend her to anyone looking for a caring and knowledgeable agent.
Happy purchaser
Exceptional Service (5 stars)
Melanie and team Excel have been fantastic, taking care of leasing our family home for the past 2 years and eventually selling, to achieve a record price for our 3 bedroom home in the estate.
Melanie has gone above and beyond and we are extremely grateful for her dedication and commitment.
Thank you Melanie and team Excel for a wonderful experience!!
Geoff & Aoibhinn Kendall
Professional and a pleasure to deal with (5 stars)
A big thank you to Melanie and the team at Excel for their support over the past five years as our property managers, and more recently throughout the sale of our property. There were a few bumps along the way, but Melanie handled everything with professionalism and care, going above and beyond to see the sale through. We truly appreciate all that you've done and wouldn't hesitate to recommend Melanie and her team at Excel Property Agency.
Lisa, Lloyd & Gary
Quick and simple (5 stars)
This was the most easy and simple purchase I've made. Dealing with Melanie was straight forward no stress, kept me up to speed throughout the process, I can't recommend her enough.
Happy Purchaser
Excellent in all areas (5 stars)
Melanie was very professional while dealing with our sale. Very helpful seeing we did not live in the Coffs Harbour area and had little knowledge of the real estate industry.
Happy Vendors
Another exceptional result (5 stars)
Once again Melanie and the Excel Property team has achieved an amazing result for the sale of our property. Sold after the first inspection for a price above our expectations. Melanie's knowledge of the market and great communication skills made the sale process seamless. We would have no hesitation in recommending Melanie (and also the property management team), to handle any investment property. Thanks again!
Barry & Bev Smith
Top-tier service! (5 stars)
Amazing experience working with Excel Property Agency! Melanie and the team were professional, knowledgeable and incredibly responsive. Whether it was answering our questions, scheduling viewings at our convenience, referring Pest/Building inspector services, they went above and beyond. We especially appreciated their honesty and the fact that they never pushed us into anything we were not comfortable with.
Highly recommend Excel Property team to anyone looking to buy or sell property. Truly top-tier service.
Happy Purchaser
Great Service (5 stars)
Melanie is great. Nothing was a problem, she was always happy to assist. Very helpful and a good experience.
Sandra Evans
Highly recommend (5 stars)
Melanie did an excellent job with marketing & sale of our property. Highly efficient, customer focused and knows the market. It has been a pleasure having Melanie marketing and selling our property.
Phillip Gray
What a TEAM! (5 stars)
Our experience dealing with the team at Excel Property Agency has been nothing but amazing! After changing agencies to Excel after some pretty poor dealings with one of the so called “leading” real estate agents in the area, we were refreshingly pleased by Excel’s professionalism and personal touch service in helping us not only find, but settle into our new home. The team at Excel are focused and work with their clients needs in mind at all times and with a truly personalised approach to all things property. We would highly recommend Excel to anybody who needs to rent, buy or sell a property.
Zac B
This team knows the area (5 stars)
This team knows the area, cares about what is important to me, and have found exactly the right tenant for my property. It’s the first agency I’ve ever felt I can really trust and rely on
Ali D
Great staff, very efficient and friendly
Great staff, very efficient and friendly. Always helpful and excellent customer service.
Diane Reay
An excellent Real Estate!
An excellent real estate to rent a property from. If there is any issues with the property they are always sorted as soon as possible with contact and updates from Excel staff. All staff are friendly and easy to approach.
Jennifer Hunter
Our experience was excellent
This was the second property we leased from Excel Property. Both times our experience was excellent. Excel team were very friendly, helpful. Thanks.
Malkit Singh
We will miss Excel!
We will miss Excel! They have been so lovely and helpful from start to finish. Communication was amazing and we were always informed and looked after. Thank you, Excel!
Debbie M
Melanie and her team have been so great to rent a home through.
Super friendly and helpful and they went out of their way to make sure that we are/were looked after. We found another home and the time Melanie took to give a testimonial forus regardless what rental agency it was through, was so appreciated. Thank you so much.
Rach & Owen
Everyone at Excel..
Everyone at Excel have always looked after myself and my family so well. Could not imagine being with a different real estate. Thank you from the bottom of my heart for everything you have all done for us!
A.P
My experience with the agency has been wonderful.
Melanie and the entire team have been kind, professional and courteous. They have shown empathy
and understanding to the events leading up to my departure of the property. It was Melanie's calming and helpful words that eased the stress and anxiety of the experience. Thank you for everything.
Zoe Engler
We value and appreciate the courtesy and professional service provided by Excel Real Estate.
We value and appreciate the courtesy and professional service provided by Excel Real Estate. We would highly recommend this agency to family and friends. Thank you for everything.
Robert Simpson
Our experience with Excel Property has been excellent
Our experience with Excel Property has been excellent from start to finish. Good communication, and hassle free tenancy. Thank you!
Glen Morrison
Consistently Happy
Also, while I did mention to Sara when returning the keys I was very happy with the service, I wanted to let you know personally that I have been consistently happy with your professionalism and the agency's service. Keep up the great work, particularly in such frustrating times as these.
Deane
Absolutely amazing!
Chantelle is an absolute amazing property agent! I highly recommend all the team at Excel, whether you are looking to sell, buy, lease out or rent, they are exceptional!!
L.Sheffield
Thank you for looking after our property over the years
You have done a fantastic job. I will definitely recommend you. If I buy another property in Coffs in the future I will be in touch.
Kirrilee Smith
Perfect!
Perfect, great first experience renting!!
Samantha Thacker
Helpful and Friendly
Helpful, friendly and organised staff.
Anjuman
So Supportive
Excel Property have been so supportive and kind throughout our time in Coffs. We were lucky enough to have rented 2 properties through them and they have always been so co-operative and professional. Thanks for everything!
Cory & James
Outstanding Service! (5 stars)
We all use real estates for various reasons but it is rare that staff are able to surpass our expectations and when such a thing happens, we find it important to take the time to appreciate their excellence.
I appreciate the wonderful services of all the staff at Excel Real Estate and praise Melanie for her outstanding customer service. Recently, I contacted my leasing agent to ask if I may purchase the property I was renting. They not only supported me throughout the entire journey including securing the price for the property within my budget but they also worked with us with genuine excitement for my family and our achievement in purchasing our first property. I highly recommended Melanie for all your Real Estate needs.
Thank you, Melanie and the team at Excel for your outstanding service.
Adam & Amanda
Amazing agency
Amazing agency. Everyone is always incredibly friendly and supportive. Truly the best experience I've ever had with a property agency.
I Pavlich-Miles
Excellent Agent (5 stars)
A very customer oriented agency with friendly team. Always attend to the client's request in a friendly and supportive manner. Works really hard to find tenants for our investment property and attends to the landlord's wishes promptly.
Krishna Kumar
Great, recommend (5 stars)
Mel was there with all the answers and kept in touch through the whole process
Cody Seccombe
True professional who cares about YOU (5 stars)
We have been a client of Melanies for many years now, and there is a very good reason for that....... she never fails to deliver ! She is the true professional who we know we can totally rely upon. Her market knowledge is spot on and her ability to `get things done` is just brilliant . Having just sold a property for us in 4 days at full price is testament to her expertise. Melanie has built a wonderful team of beautiful people at Excel who also give 110% . We have found every aspect of her business to be above expectations. It goes without saying that we would highly recommend Melanie and Excel Property Agency for any of your property needs.
Trevor & Gayle Graham
Could not ask for better! (5 Stars)
My experience was perfect. Melanie was so confident in stating a reasonable yet satisfactory price and achieving that price in such a short time. With plenty of advertising and frequent walk throughs of the property, Melanie and the team at Excel Property Agency made it literally a dream come true for me and at such ease. I can’t thank them all enough.
M Sippel
Fantastic! (5 Stars)
Melanie has been fantastic, she's extremely knowledgeable and is fantastic to work with. she's always there to answer any questions asked and is very professional.
She has made buying my very first home so much less stressful. Thank you! 🙂
S Mitchell
Melanie, has been great to work with
Melanie, has been great to work with without all the unnecessary pressure, so thankful for everything she's done for me.
She's knowledgeable about the property i recently purchased and she's quick and happy to help with answering any questions asked.
definitely would recommend :)
S Mitchell
Amazing Service with a smile. (5 Stars)
It was an absolute pleasure working with Melanie Greenaway, she sold the property in record time and her service was exceptional. She went above and beyond any expectations I had. And I wouldn't consider using anyone else in future Real Estate ventures.
B Alaban
It has been such a pleasure!
I have had the need to rent a few properties in my time, and have dealt with a number of real estate office in Coffs Harbour. Dealing with Excel Property Agency recently was such a pleasure! In particular the property management team, Melanie, Chantelle, Melissa, Bev & Natasha were friendly, professional and particularly systematised in their approach to property management. They provide an outstanding service that is memorable. I certainly congratulate them on their success for far, I love their approachable demeanour and personally witnessed this first hand. Thank you Excel Property Agency, you are very much a soulful business succeeding in difficult time, I congratulate you.
Linda
First Home Buyers!
We cannot fault Melanie's expertise at all, she was so helpful and patient with us, especially being first home buyers. Whatever questions we had she had the answer, very personable and professional at the same time. We are very grateful for all of her help.
M Danvers & S Street
Melanie was amazing.
Melanie was amazing. Her knowledge of the area and the current market was second to none. Could not be any happier with her honesty, reliability and professionalism. We will without a doubt be using her again and would highly recommend her to anyone looking to buy or sell.
L Nunn
They are the best!
For the last 3 years we have been lucky enough to have Excel Property (Chantelle) look after us. Being first time renters, we were unsure of how renting worked but we were always guided through with patience & kindness.
Chantelle was always efficient with every issue (not that there was ever many) always thorough & understanding.
I would recommend them to any body whether you're selling, buying, renting. They are the best!
Monique Adams
Recommend Excel 100 times over
Excel have been a wonderful agency to rent through. All the team are so lovely to deal with are so helpful. I would recommend Excel 100 times over.
Georgia & Ashley Adams
Melanie and Team have been fantastic since day 1
Mel and her team have been fantastic since day 1. Very wasy to deal with and all issues, questions answered or fixed extremely fast.
Nick Townsend
It has been an absolute delight
It has been an absolute delight renting through your your guys. We were welcomed with warm smiles and amzing staff to deal with any issues at all times.
We highly recommend your agency, its a credit to all the staff - such an incredible team.
Thank you from the bottom of our hearts.
Tammie & Darren
Smooth 8 years with the Team
Thank you for a smooth 8 years with the team at Excel. We've had two great properties which the team have rented to us. Will recommend them to others when we can.
Karla & Adam Nightingale
Our Experience has been Great
Our Experience with Excel Property Agency has been great. Any requests for maintenance or questions have been promptly followed up. Great service all round
Kieran Davis
Good Experience and Communication
Had a good experience and good communication line at all times
Danny Middleton
Thank you for a good rental experience
I have had a great experience with Excel. Property Manager was very good at contacting me and advising me in a good amount of time of the termination. All agency workers were very friendly and easy to deal with and with clear communication. Thank you for a good rental experience
Ruth
Contact is quick
Every contact is quick and answers all relevant questions
Brittnay
Great service
Great service by Melanie and the whole team. Thank you very much.
Thusitha Sirisena
Always happy with the level of Service
I have always been happy with the level of service given to us as tenants. We happily recommend Excel Property Agency
Francesca
Lovely and Helpful
All staff were lovely and helpful over the 4 years we lived there
Brayden & Sarah
Friendly and Professional
Excel Property Agency have been friendly and professional. They are easy to deal with
Jess Meyers
Best Service
Patrick and I have had the best service not only from our Property Manager but all of the team at Excel.
They have made our entire experience with renting and living in the house very easy and we are very impressed with the service.
We are very regretful that we will no longer be renting through Excel.
Thank you to the team at the Coffs Harbour location.
Patrick Poussart and Paris Wardell
Thank you very much
We really enjoyed renting through your agency. Thank you very much
Regan Curzon
No Stress
Excel made my move in and out of the rental property very easy.
Was the best agent I have dealt with in regards to renting.
They take the stress out of moving!!
Lee
Thankyou!!
Thankyou for being such a lovely group of girls to work with. Always such a pleasure!
Alissa
